Store Salesperson - Grand Plaza Shopping

Fast Shop is expanding and we want you on our team! Come be part of the best sales team in Retail.

We are looking for talents who wish to integrate an exceptional team, with a strong culture and innovative people, ready to learn and grow.

We are a Brazilian retail company recognized for our commitment to excellence in customer service and a dynamic and welcoming work environment. We value the personal and professional development of our employees, encouraging growth within the organization.

We are looking for professionals passionate about technology, up-to-date with the latest trends and market news, especially in the electronics/electronics segment, and who value customer service and satisfaction, as we value personalized service and continuous care for our customers, following our motto of caring for the customer for life.

What do we offer?

- A passionate and dedicated team.

- An environment that fosters continuous learning and growth.

- Real opportunities for career progression.

- Organizational culture based on cooperation and mutual respect.

At Fast Shop all people are welcome, regardless of gender, sexual orientation, ethnicity, culture, religion, disability, etc.. The important thing is that you enjoy challenges, work well in a team, experience our culture and our mission.

#VEMSERFAST and discover how to delight the customer and the planet for life!

Responsibilities:

Serve customers in a consultative and personalized manner, identifying their needs and offering technology, innovation, and product solutions that provide the best shopping experience.

Act in the sale of products, services, and accessories, contributing to the achievement of the store's goals and results, as well as building lasting relationships with customers.

Duties:

- Serve and delight customers: Greet customers cordially, understand their needs and offer personalized service, providing a differentiated shopping experience.

- Conduct consultative sales: Identify sales opportunities, present products and solutions suitable for each customer's profile, and demonstrate their benefits and functionalities.

- Know products and news: Stay updated on product features, differentiators, and launches, conducting demonstrations and guiding customers in choosing the best solutions.

- Achieve goals and results: Act with a focus on sales objectives, seeking opportunities to sell products, services, and accessories, contributing to the store's results.

- Build customer relationships: Follow up on customer relationships, identify opportunities for new purchases, and offer solutions that contribute to their satisfaction and loyalty.

- Perform after-sales service: Monitor the shopping experience, provide guidance on purchased products, and support customers with questions related to delivery, installation, and use.

- Organize and maintain the store: Ensure the organization, restocking, and presentation of products, keeping the sales environment attractive and suitable for receiving customers.

- Ensure product presentation: Check information and price tags, keep products displayed in good condition, and ensure they are available for demonstration.

- Perform cashier operations: Process sales and payments, ensuring the accuracy of information and compliance with the necessary procedures for completing the purchase.

- Contribute to store safety and conservation: Take care of products, equipment, and the work environment, identifying and communicating situations that require attention.

- High school diploma completed.

- Previous experience in customer service will be considered a plus.

- Mastery of sales techniques (7 steps) and negotiation.

- Ability to work in a team and in a dynamic retail environment.

- Effective communication skills, proactivity, and ethical conduct in customer service.

- Attention to detail, organization, and commitment to service quality.

- Ease of learning and applying internal processes (POPs) and company regulations.

- Ability to deal with goals and results.

- Basic computer literacy for using point-of-sale and control systems.

- Availability for flexible hours, including weekends and holidays.

Compensation: We offer a competitive salary, aligned with the market + commission for sales and services.

Work Schedule: Work on a 6x1 schedule, from Monday to Saturday from 1:24 PM to 10:00 PM, and Sundays and holidays from 2:00 PM to 8:00 PM.

Medical and Dental Assistance: We take care of your health and peace of mind with quality medical and dental coverage.

Pharmacy Partnership: Exclusive discounts on medications to facilitate access to health care.

Life Insurance: Protection and security for you and your family at all stages of life.

Meal Voucher and Transportation Voucher: Essential benefits for your daily life with convenience and practicality.

Wellhub: Access to gyms and various sports activities to promote your physical health and well-being.

Funeral Assistance: Specialized support and care in delicate moments.

QualiFast Program: Our health and wellness program offers nutritional and psychological counseling (with psychotherapy sessions via Wellz), social assistance, hospitalization monitoring, primary healthcare (APS), a special program for pregnant women (Primeiros Passos), and financial education through Saber Financeiro.

SaberFast Corporate University: Online platform with training and development courses for your continuous career growth.

Discounts and Partnerships with Educational Institutions: Encouragement for your academic and professional growth with special conditions on courses and degrees.