Freelance Luxury Brand Evaluator - Via Emilia

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impression in the fashion, beauty, jewelry, and automotive sectors. Join CXG, a global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace and many others.

About the Role:
As a luxury brand evaluator, you will enter the exclusive world of luxury to discreetly assess the customer experience, providing critical feedback that helps brands refine their services. Whether visiting boutiques, making online purchases, or managing returns, your voice will help shape the future of luxury.

* Flexibility – each boutique visit lasts about 20 minutes, giving you the freedom to complete multiple assignments.
* Frequent opportunities – you can carry out several missions per month and collaborate with some of the most prestigious brands in the world.

Our Luxury Partners:
Fashion & Couture
* Louis Vuitton, Saint Laurent, Balenciaga, Versace, Prada, Moncler, Fendi, Bottega Veneta, Ferragamo, COS, Bally, Dolce & Gabbana

Jewelry & Watchmaking
* Tiffany & Co., De Beers, Piaget, IWC, Boucheron, Pandora

Beauty & Skincare
* Guerlain, Sephora, L’Oréal, Givenchy

Automotive
* Bentley, Jaguar, Genesis, Maserati, Vespa

What You Will Do:
* Choose your assignments – select missions that align with your interests and profile.
* Visit luxury boutiques or evaluate online – interact with salespeople in-store or from the comfort of your home.
* Observe carefully – assess the atmosphere, quality of service, and overall experience.
* Provide honest feedback – use our platform to share your observations through questionnaires.

Benefits of the Role:
Collaboration with iconic brands from different sectors.
Flexible assignments adaptable to your interests.
Compensation for time spent and the possibility of reimbursement on purchases.
Easy-to-use platform for managing missions and feedback.

How to Join the CXG Community:
1. Register on live.cxg.com and confirm your email address.
2. Complete your profile 100% and get verified.
3. Pass the General Certification to access missions.
4. Apply for the missions that inspire you.
5. Start evaluating and making a difference in the luxury market.

Compensation:
Evaluations without purchase: Receive compensation based on the complexity of the mission.
Evaluations with purchase: Receive a refund for approved items, as specified in the mission briefing.

Who is CXG:

At CXG, we connect premium brands with over 80,000 evaluators in more than 70 countries. With 12 offices worldwide and nearly two decades of experience in luxury retail, we are committed to redefining the customer experience for major luxury brands.

Join us and enjoy the flexibility of working anywhere via our mobile platform, CXG Live. With this platform you can seamlessly manage missions, certifications, and feedback.

Requirements

• You must be at least 18 years old.
• Be a current customer of premium and luxury brands.
• Not currently be under contract with any retail brand, to ensure impartiality.
• Be punctual, organized, detail-oriented and reliable.
• Be observant and passionate about the customer experience.
• No prior experience is required; we value honest feedback from authentic customers.