User Support Specialist

Job description

Job description: Support for users in the scope of IT problems, Acceptance of user complaints and registration in the system, Providing users with information on the status of complaints and the progress of their implementation, Diagnosing and resolving application, hardware, and network problems, Configuring and maintaining computer hardware and peripheral devices, Installing and configuring software and supporting internal systems, Cooperation with other support groups and teams…

Required skills

computer it hardware support software cooperation maintaining network teams implementation diagnosing complaints status application systems system information progress internal problems peripheral configuring resolving

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