Travel Advisor Barcelona

This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.

Location: Barcelona (Hybrid)

Salary: 22,249 gross/year

Contract: 38.5h/week, 2 days off

Working hours: Rotational shifts between 09:0020:00

• Hybrid working model

• One month of accommodation for candidates relocating from abroad

• 27 paid vacation days per year

• Three weeks of paid training and ongoing coaching

• Private health insurance after permanent contract

• International and multicultural working environment

• Long-term career development opportunities

• Support travelers and accommodation partners via phone and email

• Handle inquiries related to bookings, payments, services, and basic technical matters

• Ensure clear and accurate communication with customers

• Follow established processes and quality standards

• Fluency in Danish and advanced English

• No experience needed!

• Strong communication and problem-solving skills

• Comfortable working with CRM tools and Office 365

• Customer-oriented and solution-focused mindset

• Previous customer service experience is an advantage

• Applications will be reviewed on an ongoing basis.