Transport Operations Center Manager – full-time – permanent – CTOC Poland

WHAT YOU’LL DO​

Our Transport Teams are centralized into three local hubs across Europe, known as Cluster Transport Operations Centers (CTOCs), located in the Poznań area (Poland), Madrid area (Spain), and Stockholm (Sweden). These centers enable collaborative resource pooling, centralized expertise, and a unified approach to managing all markets from a cluster-wide perspective — maximizing synergies across the network and strengthening stakeholder alignment.

As Transport Operations Center Manager, you’ll lead cluster-level transport operations, ensuring daily efficiency, long-term strategic alignment, and strong collaboration across teams and stakeholders. Your main responsibilities will include:

• Leading the transport operations team in line with regional goals, ensuring cost efficiency, service reliability, and compliance.
• Developing and executing short-term operational plans, balancing resources and service quality.
• Overseeing project implementation and acting as the main escalation point for operational challenges.
• Coaching and developing team members, fostering engagement, inclusion, and continuous improvement.
• Managing budgets and tracking transport-related costs to meet financial targets.
• Building strong relationships with internal and external stakeholders to ensure alignment and smooth communication.
• Identifying opportunities to improve processes and workflows.
• Monitoring key performance metrics such as delivery reliability, cost control, and system efficiency.

WHO YOU’LL WORK WITH​

You’ll collaborate closely with cross-functional teams and key stakeholders to ensure smooth and efficient transport operations. Your main collaboration partners will be:

• Regional Controlling
• Regional Transport Operations Team
• DC Management Teams
• External transport service providers
• Internal operations and project teams​
• Local Sales Market Management