Trainee Key Account Manager (Career Changers Welcome) (m/f/d)

We are looking for new employees (m/f/d) in Key Account Management to support us in maintaining contact with our customers, smoothly organizing our projects, and actively shaping our goal of sustainably strengthening German industry.

If you are communicative and enjoy talking to customers, this position is perfect for you. 
You will maintain contact with our existing customers, record their wishes, and work closely with our online marketing team to ensure the satisfaction of our existing customers.

Do you have no prior experience in online marketing or customer service? – No problem!
If you don't have any professional experience yet, you have the opportunity to learn the online marketing trade from scratch with us. Through our modern internal training area, we can provide you with the knowledge you need for your new role as a customer service representative (m/f/d) at Schulze Marketing GmbH in the shortest possible time. We will give you comprehensive know-how so that after our internal further training, you can work independently with our customers.

Areas of Responsibility (all after extensive training):

• Maintenance and expansion of customer relationships with our agency clients (renowned medium-sized companies)

• Recording customer wishes as well as presenting and developing new marketing strategies

• Conducting regular feedback meetings with our clients on the progress of the collaboration

• Responsibility for and ensuring the customer satisfaction of our agency clients

• Answering customers' content-related questions about the progress of the collaboration and advertising campaigns (by phone and in writing)

• Providing email support for incoming inquiries from existing customers

• Ensuring and improving customer satisfaction

About Us

Schulze Marketing is an agency that works with full commitment to strengthen and further develop German industry. We support our clients in acquiring orders and employees through online marketing, as well as in the digitalization of internal company processes.

Career changers are very welcome! The onboarding phase usually lasts 2-4 weeks.
Salary: Trainee Key Account Manager (m/f/d): €3,600 gross per month.
Opportunities for further development and promotion are available.

If you would like to have more information about our company and your career at Schulze Marketing, you can find it at karriere.schulzemarketing.de.

Your Benefits With Us

• Good remuneration above the industry average.

• Extensive internal training: Through our internal training system, you will learn everything you need for your new role with us in the company.

• Excellent promotion opportunities: We will continue to grow strongly in the coming years.

• A great working atmosphere: A positive environment is important to us. The interaction among colleagues is very collegial and familiar. We all pull together.

• A dynamic team in a motivating work environment.

• A secure job: Every person we hire should grow with us in the long term. The goal of every hire is an indefinite takeover.

• First-class office equipment: We work exclusively with modern technology and work equipment.

• Completed vocational training or a completed degree (no professional experience necessary)

• Analytical-methodical and structured thinking, organizational skills, results and solution orientation, as well as strong team orientation, paired with a confident demeanor, an independent work style, and a high level of communication skills

• Professional experience in customer service, customer communication, or customer success is an advantage, but not absolutely required

• The ability to follow existing processes and actively develop them further

• Quick comprehension and high discipline

• Strong communication skills and a keen sense of precision

• Clean and error-free written expression in German

• Good handling of performance pressure