Telephone Customer Service (m/w/d)

We are looking for you to fill a position as "Telephone Customer Service (m/w/d)" at our client's location in Munich, Germany.

Tasks

• As Telephone Customer Service (m/w/d), you will process incoming customer inquiries both verbally and in writing.
• You will identify customer-oriented solutions and contribute to long-term customer loyalty.
• You will provide information on products and services and forward requests to specialized departments as needed.
• You will also record and update customer data in the system.
• Your service understanding will help strengthen customer satisfaction.

Qualification

• If desired, you have already gained experience as a Call Center Agent (m/w/d), Customer Advisor (m/w/d), or telephone customer consultant (m/w/d).
• You bring initial professional experience in the field of customer consulting or office work.
• Your team spirit, friendly nature, and excellent service orientation set you apart.
• You feel comfortable working with computers.
• Very good German language skills and ideally experiences working with SAP round out your profile.

Benefits

• Home office possibility: After the probationary period, the job can be performed from home for up to 3 days per week.
• Onboarding: You will receive a professional induction from the experts in the department.
• Team spirit: You can expect a Du-Kultur, flat hierarchies, and numerous employee events.
• Modern offices: Look forward to height-adjustable desks, an on-site canteen, free drinks, and many more.
• Further education: Your personal and professional development will be promoted through a wide range of training and seminars.

If you find the job profile interesting? Then we look forward to your application. Please send us your documents. For inquiries, Simon Schneider is available under 089 954 287 111.

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