Telephone Customer Support (m/w/d) - Welcome to Quereinsteiger!

We are looking for you as a Customer Support Representative in the area of Fraud Prevention (m/w/d).

You combine service orientation and communication talent with a meticulous and conscientious working style?

You're looking for a new professional challenge? Then we're looking for exactly you to support our client!

Take your chance and apply to us as

Telephone Customer Support Representative in the area of Fraud Prevention (m/w/d).

Aufgaben

• Clearing and answering customer inquiries in the area of Fraud Prevention
• Implementation of quality improvement measures
• Maintenance of master data and documentation in CRM
• Analysis of error reports
• Telephone customer support

Qualifikation

• Completed vocational training in the commercial sector
• Introduction to network activities for maintaining potential contacts
• Fluent German language skills and very good MS-Office knowledge
• High customer and service orientation, communication skills
• Teamwork ability, flexibility, and independent working style

Benefits

• Above-average remuneration
• Good work climate with flat hierarchies
• Crisis-proof workplace
• 30 days of vacation
• Flexible working hours with a time account and home office
• Many opportunities for further development

Our client is a payment services provider at the Munich location and surrounding area, focusing on processing returns and credit card payments. Customer orientation and independent, objective consulting based on the