Telephone Customer Advisor B2B Sales (m/f/d)

Telephone Customer Advisor B2B (m/f/d) - Full-time | 35-hour week | Munich

On behalf of our partner company in Munich, we are looking for you as a "Telephone Customer Advisor in B2B Sales (m/f/d)" as soon as possible.

Responsibilities

• You will advise business customers by telephone and email and act as a competent point of contact for them.
• You will contact existing and new customers as part of targeted outbound campaigns and accompany them to successful completion.
• In addition, you will process customer orders and ensure that inquiries are handled smoothly.
• You will carefully maintain customer and order data in the systems used and document all relevant processes.
• Furthermore, you will contribute to long-term customer loyalty through professional and service-oriented communication.

Qualifications

• You ideally have completed training as an office management clerk (m/f/d), dialogue marketing clerk (m/f/d), industrial clerk (m/f/d), or have a comparable commercial qualification.
• Ideally, you have professional experience as a call center agent (m/f/d), customer advisor (m/f/d), customer service representative (m/f/d), or inside sales representative (m/f/d).
• Fluent German language skills in spoken and written form are required, as well as enjoyment of telephone communication with business customers.
• In addition, you have basic knowledge of MS Office and quickly learn new systems.
• Communication skills, persuasiveness, perseverance, and a friendly and obliging manner when dealing with customers are important.

Benefits

• Flexibility: Look forward to regular working hours from Monday to Friday with a 35-hour week.
• Central Location: Modern office spaces in a central location in Munich with optimal transport connections.
• Development: Long-term job opportunity as well as numerous further training and development opportunities.
• Versatility: Look forward to exciting and varied tasks in an international environment.

Do you find the job profile interesting? Then we look forward to receiving your application. For questions, Kaan Akdemir is available at 089 954 287 109.

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