Junior IT Support Technician (contract for 2 years)

• To ensure that the services provided to our customers are continuously available and performing up to Service Level Agreement (SLA) performance levels in accordance with the quality assurance and safety plan
• Must demonstrate basic technical knowledge with a minimum of 1 year of IT support experience Basic understanding of networking, Linux and ITIL concepts are nice to haveExcellent written and verbal communication skills
• A very good level of English / French (minimum B2)
• Available to work in a 24/7 schedule
• Motivated to learn and develop technical skills

• Monitors physical resources (disks, robots, controllers, etc.) and logical resources (software, disk space, etc.)
• Monitors of flows between applications
• Analyses the events detected on servers or flows between different applications, solves the issues or escalate them to responsible teams
• Responsible with starting, stopping and constantly monitoring of the IT resources respecting the daily schedule
• Handles both technical and functional incidents and solves them or escalate them according to the existing procedures using ticketing systems
• Launches recovery tools or commands (manual recovery, reconfiguration of IT resources, copying of files, backup operations)
• Responsible with maintaining the knowledge database updated through documentation of the issues encountered and techniques used to solve them for future reference.

• Pack of remuneration (competitive salary, meal vouchers, Easter and Christmas bonuses, vacation pay, performance bonuses)
• Voucher for 5% discount on purchases in Auchan
• Bonuses for special events in your life
• Addition days off for leisure, increasing with seniority
• A day off on your birthday
• Health insurance
• Life insurance
• Dental insurance
• A pleasant working environment where you feel respected and appreciated
• Fantastic colleagues who will make you feel like having fun at work
• Multiple opportunities for training, development, job rotations and hierarchical evolution in a company based on values such as Trust, Openness, Excellence and which puts the emotions of its employees at the forefront

Auchan Retail Romania, part of the Auchan Retail group, is a food specialist with the largest range and lowest prices, which supports the purchasing power of Romanians and emphasizes its role in selecting and designing the best product ranges, according to customer needs and consumption trends.

Auchan Retail Romania is also a responsible actor that realizes a series of important actions for promoting social responsibility and youth integration programs, as well as environmental protection programs aimed at waste management, resource conservation, etc.

Furthermore, everywhere in the world, Auchan Retail employees are encouraged to develop their passion for their job and share the vision of a trade where attention to people and the environment takes precedence over anything else.

Auchan's success has been achieved with people like you: motivated, involved, responsible and ambitious. If you want to activate in a civilized and collegiate work environment with numerous professional fulfillment opportunities, send your CV

Information about Data Protection can be found by accessing the link: https://cariere.auchan.ro/Account/Register#, Terms and Conditions.