QWERTY SOLUTIONS
9 months ago
Helpdesk Technician
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Company information
- Company
- QWERTY SOLUTIONS
- Location
- București Romania
- Posted
- 9 months ago
Job description
Qwerty Solutions is hiring a Helpdesk Technician IT with the following responsibilities:
- Installs/reinstalls/administers operating systems, equipment, and applications
- Resolves user-reported problems to the best of one's ability
- Ensures user support in using computer technology
- Takes requests from users via phone and email
- Intervenes physically at the client's location for problem-solving when necessary
- Documents activities performed in the ticketing system
You will work in an open and pleasant environment, oriented towards learning and continuous improvement.
Requirements:
- Knowledge of Microsoft Windows suite; Microsoft Office
- Basic understanding of Microsoft Active Directory
- Understanding of basic elements of retellistics
- Passion for technology, eager to learn new things
- Working in a team, proactivity
- Conversational English written and spoken - level conversational
- Orientation towards results
- Communication
- Autonomy
Required skills
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