TEHGO Pty Ltd - Bar Supervisor; Waiter Supervisor; Restaurant Manager; Cook

The TEHGO Trust is hiring a full time hours Bar Supervisor; Waiter Supervisor; Restaurant Manager; Cook role in Darwin City, NT. Apply now to be part of our team.

Requirements for this role:

• 1 year of relevant work experience required for this role
• Full time hours
• Working rights required for this role

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Position Title - Bar Supervisor

Main Duties:

• Supervising and training food and beverage attendants of a lower grade
• Taking reservations, greeting and seating guests
• Undertaking general waiting duties
• Preparing and mixing a range of sophisticated drinks
• Taking drink orders
• Preparing garnishes
• Cleaning bar areas
• Cleaning tables
• Picking up glasses
• Cleaning and care of glasses and equipment
• Practising proper workplace health and safety procedures
• Other incidental and peripheral duties as requested by the Employer Financial
• Receipt and dispensing of all monies
• Reconciliation of transactions

Customer Service:

• Respond to customer requests in a professional and timely manner
• Offer assistance to hotel customers
• Promote the Employer’s services and facilities to customers when appropriate
• Make hotel customers feel welcome
• Assist in maintaining customer service standards set by the Employer
• Ensure your work area complies with the highest standards of cleanliness and good order
• Ensure that customers are served in a professional and diligent manner

Communication:

• Work closely with hotel management and related staff
• Communicate effectively with customers and fellow staff
• Follow all lawful and reasonable directions from your Employer

Job Type - Full time

Salary - $70,000 to $80,000 per year

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Position Title - Waiter Supervisor

Main duties:

• Supervision, training and coordination of food and beverage employees
• Holding keys for the security of gaming, bar and bottleshop areas
• Entry/supervision of entries in accounting records required to be kept and maintained under the relevant Act
• Responsibility for gaming conduct and access to internal parts of machines
• Attendance/operation of a gaming machine terminal
• Arranging remedial repairs to gaming equipment
• Preparing displays and presenting stock, including specials
• Cleaning bar areas, glasses and equipment
• Picking up glasses and taking drink orders
• Preparing and mixing a range of sophisticated drinks
• Taking reservations, greeting and seating guests
• Using the EFTPOS machine
• Maintain stock control
• Practising proper workplace health and safety procedures
• Other incidental and peripheral duties as requested by the Employer

Customer Service:

• Respond to customer requests promptly and professionally
• Assist and make customers feel welcome
• Promote the hotel's services when appropriate
• Maintain high customer service and cleanliness standards
• Serve customers diligently and uphold professional conduct

Communication:

• Work closely with hotel management and related staff
• Communicate effectively with customers and fellow staff
• Follow all lawful and reasonable directions from your Employer
• Work cooperatively
• Show respect towards and understanding of others

Key Selection Criteria:

• Certificate IV in Hospitality or equivalent (supervisory course desirable)
• RSA qualification
• Experience in liquor service and staff supervision
• Strong communication and customer service skills
• Well presented and professionally groomed
• Proven ability to handle and resolve customer complaints

Job Type - Full time

Salary - $65,100 to $75,000 per year

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Position Title - Cook

Main Duties:

• Preparing, cooking and presenting a range of dishes
• Assisting in clearing the kitchen
• Maintaining stock control
• Assisting cooks of a higher grade
• Practising proper workplace health and safety procedures
• Other incidental and peripheral duties as requested by the Employer

Customer Service:

• Respond to customer requests in a professional and timely manner
• Offer assistance to hotel customers
• Promote the Employer’s services and facilities to customers when appropriate
• Assist in maintaining customer service standards set by the Employer
• Ensure your work area is of the highest standards of cleanliness and good order
• Ensure that customers are served in a professional and diligent manner
• Provide fast and efficient service
• Ensure all meals are prepared and presented in a professional manner

Communication:

• Work closely with hotel management and the kitchen team
• Communicate effectively with customers and fellow staff
• Follow all lawful and reasonable directions from your Employer
• Work cooperatively
• Show respect towards and understanding of others

Key Selection Criteria

• Certificate Il in Commercial Cookery or equivalent qualification
• Demonstrated ability to follow verbal and written instructions
• Demonstrated ability to safely and effectively utilise tools and equipment associated with a commercial kitchen
• Experience in preparing and cooking a range of dishes, including baking, pastry cooking and butchery
• Ability to communicate politely and effectively with others including staff, management and customers
• Attention to detail

Job Type - Full time

Salary - $65,100 to $75,000 per year

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Position Title - Restaurant Manager

Main duties:

• Opening and Closing the Hotel
• Assist Senior Management with the day to day operations of the various departments of the Hotel
• Manage Hotel team members on a daily basis including preparation of rosters, training and development, customer service standards and performance management
• Holding keys for the security of gaming, bar and bottle shop areas
• Promoting and marketing the business
• Management of inventory and ordering of stock for the Hotel
• Managing budgets and financial plans as well as controlling Hotel expenditure
• Delivering business results by achieving set targets KPI's and objectives set by Senior Management
• Ensuring compliance with licensing laws, health and safety and other statutory regulations
• Handling customer complaints in a timely manner
• Leading and compiling the daily handover for the next Duty Manager
• Ensure all hotel team members create customer service delivery that is timely, effective, and efficiently meets Hotel standards
• Ensure that cash handling responsibilities are adhered to, all shift takings are recorded, and investigate variances and discrepancies as required
• Communicate and implement policies and procedures to all employees’ to ensure operational and service standards are maintained
• Conduct regular floor checks of all Hotel areas to ensure Hotel areas are clean and well maintained
• Other incidental and peripheral duties as requested by the Employer

Customer Service:

• Respond to customer requests/complaints in a professional and timely manner
• Offer assistance to hotel customers
• Promote the Employer’s services and facilities to customers when appropriate
• Make Hotel customers feel welcome
• Assist in maintaining customer service standards set by the Employer
• Ensure the work area complies with the highest standards of cleanliness and good order
• Ensure that customers are served in a professional and diligent manner

Communication:

• Work closely with senior hotel management and related staff
• Communicate effectively with customers and fellow staff
• Follow all lawful and reasonable directions from your Employer
• Work cooperatively and manage and lead a team of Hotel employees
• Show respect and understanding of others
• Direct employees to carry out duties in the relevant area/areas of the Hotel
• Communicate and implement policies, procedures and operating systems

Job Type - Full time

Salary - $80,000 to $90,000 per year