Senior Technical Service and Support Technician (m/f/d) in a hybrid position – Northeast of Spain

We are pioneers in intelligent heat pumps and offer sustainable heating and cooling solutions that promote energy independence. iDM Energiesysteme GmbH has been providing cutting-edge technology in the field of renewable energies for over 45 years and is Austria's largest manufacturer of heat pumps for heating and cooling, with powers ranging from 2 to 1,500 kW. iDM is part of the PLETZER Group, a traditional family-owned company from Tyrol (Austria). We are expanding our team and looking for a Senior Technical Service and Support Technician (m/f/d) in a hybrid position – Northeast of Spain. As a member of our team, you will be responsible for providing technical support to customers and internal stakeholders, as well as developing and implementing solutions for the efficient operation of our products. You will also be involved in the development of new products and services, as well as the optimization of existing ones. Requirements: • Bachelor's or Master's degree in a relevant field (e.g., engineering, physics, mathematics) • At least 3 years of experience in a similar position or in a related field • Excellent knowledge of heat pumps and their applications • Strong analytical and problem-solving skills • Ability to work independently and as part of a team • Fluency in Spanish and English (written and spoken) • Familiarity with CAD software and 3D modeling tools is an asset • Experience with programming languages such as Python or C++ is an advantage • Knowledge of the European Union's regulations and standards related to renewable energies is a plus Benefits: • Competitive salary and benefits package • Opportunity to work on innovative projects and products • Collaborative and dynamic work environment • Professional development opportunities and training programs • Flexible working hours and remote work options • Access to cutting-edge technology and equipment • Recognition and rewards for outstanding performance If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply. Please submit your application, including your CV and a cover letter, to [insert contact information].