Helpdesk Technician

Who are we? BV TECH Group is an innovative, entirely Italian group, and one of the main players in the Information & Communication Technology and Information Security market. Founded in 2005, the Group includes engineering companies, IT services, and security with over 1500 professionals and offices throughout Italy (Milano, Roma, Genova, Grottaglie) and abroad (Londra e Boston). As a founding partner of (IC)³, consortium created by the Massachusetts Institute of Technology, we are committed to innovation, quality, and customer satisfaction. Our mission is to provide cutting-edge solutions that meet the needs of our customers, leveraging the expertise of our professionals and the latest technologies. We are looking for a Helpdesk Technician who will be responsible for providing technical support to our customers through various channels (phone, email, chat), troubleshooting problems, and resolving issues in a timely and efficient manner. The ideal candidate should have a strong background in IT, excellent communication skills, and the ability to work in a fast-paced environment. We offer a competitive salary, opportunities for professional growth, and a dynamic working environment.