Technology / Platform Architect (CX)

We're looking for a Technology / Platform Architect (Technical Architect) to join our AI team. This role sits between technology strategy and hands-on architecture guidance, with emphasis on event-driven architectures, roadmap building, and technology adoption.

Responsibilities

• Set the direction for utilization of available technology and architecture components across engineering.
• Build and maintain a Technology Adoption Roadmap that transforms high level strategy and customer needs into concrete initiatives and implementations.
• Provide direction and feedback that helps us improve technology adoption, platform capabilities, and product features.
• Continuous support to Pod Leads and Managers helping to build roadmaps, create plans, and break projects into executable pieces of work.