Technology Partner Manager

Job Description Te Whiwhinga mahi | The Opportunity As our Technology Partner Manager, you will shape how Contact engages with its strategic technology partners and ensure we get the performance, value, and delivery outcomes needed to support our five-year strategy. You’ll work closely with the Head of Strategy & Transformation to grow our vendor and commercial management capability - a key priority for the Executive team. You will lead strategic partner development across Technology, aligning with our overall business objectives. This role is critical in shaping how we leverage technology to drive growth, improve efficiency, and enhance customer experience. Key responsibilities include: • Developing and maintaining strong relationships with key technology partners, ensuring alignment with our business goals and objectives. • Collaborating with the Head of Strategy & Transformation to develop a comprehensive partner strategy that drives value for Contact. • Building and maintaining a deep understanding of the technology landscape, identifying opportunities for partnership and collaboration. • Developing and implementing effective vendor management processes to ensure successful delivery of projects and programs. • Providing strategic guidance and support to stakeholders across the organization on technology partner-related matters. • Staying up-to-date with industry trends, best practices, and emerging technologies to inform our partner strategy and drive innovation. What you will bring: • A strong understanding of the technology landscape and ability to identify opportunities for partnership and collaboration. • Excellent communication, negotiation, and relationship-building skills. • Ability to work effectively in a fast-paced environment with multiple stakeholders. • Strong analytical and problem-solving skills. • Experience working in a strategic partner management or similar role. What we offer: • A dynamic and supportive team environment. • Opportunities for professional growth and development. • Competitive salary and benefits package. • Flexible work arrangements to support your work-life balance.