Technical Employee (m/f/d) Administration Customer Solutions

Technical Employee (m/f/d) Administration Customer Solutions

Career at item
item Industrietechnik GmbH is the pioneer in the field of system construction kits for industrial applications and a worldwide partner of the manufacturing industry. It is headquartered in Solingen and has an international presence with subsidiaries. With expertise and passion, around 1000 employees worldwide develop innovative solutions and services. The product portfolio comprises more than high-quality components for the design of machine frames, workstations, automation solutions, and lean production applications. To strengthen our team at the Swiss headquarters in 8252 Schlatt TG, we are looking for an alert personality.

Your Responsibilities

• You will be part of our young sales team and process incoming customer inquiries and orders in the area of customer solution design.
• With your technical understanding and sales expertise, you will advise and support our customers and prospects by phone, via MS Teams, or in person.
• You will form the interface between external sales and our design department.
• If necessary, you will support the commercial inside sales.
• You will derive measures from common goals and contribute to the company's success together with the sales team.

Your Profile

• You have successfully completed a technical apprenticeship or a commercial apprenticeship in a technical environment and preferably have several years of professional experience.
• You have very good MS Office skills and experience with an ERP system such as Navision or Business Central.
• Experience with CAD programs like Solid-Edge is an advantage, but not essential.
• Good German language skills in speaking and writing are required. French or Italian language skills for customer support are an advantage, but not a must.
• You are an alert personality with an independent, customer- and team-oriented way of working.

Our Offer

• A flexible working time and flextime model.
• We offer you comprehensive onboarding with dedicated contact persons, continuous support within the department, and opportunities for personal and professional development.
• We have short decision-making processes and place great importance on a good and pleasant working atmosphere in our young team.
• Interesting and varied work with a high degree of personal responsibility.
• Long-term commitment in a successful company that offers a modern, structured, and technically highly equipped working environment.
• A pleasant and family-like working atmosphere as well as benefits and good social services.

Have we sparked your interest?
The assigned consultant will be happy to provide you with further information about this challenge from October 19th, or even better, send him your meaningful application documents directly by then, and you will hear from him during this week (CW43/2026). Exclusivity and full discretion are assured.

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