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IO-Dynamics GmbH

8 months ago

Technical Customer Support Electromobility / SaaS (w/m/x)

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Company information

Company
IO-Dynamics GmbH
Location
Flensburg Germany
Posted
8 months ago
View all jobs at IO-Dynamics GmbH

Job description

To strengthen our Technical Operations Team, we are currently looking for a male/female employee to support the technical customer support in the conception, implementation, and maintenance of software landscapes for our fleet and load management.

Tasks

  • Support in implementing complex charging infrastructure projects with the help of our solutions
  • Support in using our fleet and load management by the customer
  • Installation of load management and vehicle telematics modules
  • Communication with electricians/installers for setting up charging parks
  • First- and second-level support via email and phone
  • Personal customer contact
  • Sending hardware and components for charging infrastructure
  • Error analysis of software and charging infrastructure
  • Error analysis of IoT network (WLAN, LTE)

Qualification

  • Independent, solution-oriented working style
  • Good analytical skills
  • Interest in electromobility and renewable energies
  • Very good German and English language skills in writing and speaking
  • Friendly demeanor

Advantage (no prerequisite):

  • Studies or vocational training in the field of computer science, electrical engineering, or physics
  • Basic knowledge and first experiences with electric and switchgear installation
  • Basic knowledge in Windows, Linux, and embedded systems
  • Experience with TCP/IP networks, WLAN, and router configuration, Mikrotik
  • Experience in the IoT field
  • Prior knowledge in electromobility/load infrastructure/CPO/MSP systems
  • Electrician

Benefits

  • Shape the future of electromobility with us
  • Attractive remuneration package with participation opportunities
  • Freedom to shape and responsibility
  • Flat hierarchies and team-oriented corporate culture
  • Flexible working hours and home office possible
  • Job ticket, EGYM Wellpass, and more!

Become part of us: IO-Dynamics, a start-up with a clear mission: to make electromobility for fleets simpler, more sustainable, and cost-effective. We revolutionize vehicle parks with smarter energy and load management technology for electric vehicles. Shape the future of electromobility with us!

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