Technical Support Service/100% Coverage

Das Team - Participation in accepting and processing small orders, complaints, and service notifications (after completion) - Feasibility studies on advance requests for shading - Technical evaluation of shading orders - Material ordering for shading - Order confirmation/goodwill control - Special offer preparation, possibly including project visits - Ensuring customer satisfaction in the shading area - Assistance in product development in shading - Assistance in solving difficult construction sites by accompanying work in the shading area - Participation in the quality improvement cycle to continuously improve shading and winter gardens - Integration into the Dispo department for backup - Assistance in solving difficult construction sites by accompanying work in the shading area - Data maintenance for responsible tasks in FileMaker (tasks and deadlines) - Report maintenance for responsible tasks - Telephone service - Assistance in building digitalization in the shading area We expect: - Completed technical training - Commercial training, trade diploma or office experience advantageous - Technical understanding and spatial imagination - German language skills in writing and speaking - Category B driving license advantageous We offer: - Dynamic and helpful team - Colleagues who are willing to share their knowledge - Employee events - Good social benefits [email protected] Industry: Other Function: Other