Login Enter

Adecco

2 weeks ago

Technical Customer Service Employee | Deinze | Full-time

Sign up free Log in

Sign up to save this job, get alerts, and apply with an optimized CV.

Company information

Company
Adecco
Location
België, West-Vlaanderen (Provincie), Tielt, Dentergem Belgium
Posted
2 weeks ago
View all jobs at Adecco

Job description

Job Description

For a company in Deinze, we are looking for an enthusiastic After Sales Employee who enjoys helping customers and tackling problems in a goal-oriented way.

Your tasks include:

- You handle customer inquiries and complaints via telephone, email, and video calls.
- You analyze technical problems and search for appropriate solutions.
- You advise customers and dealers on products, assembly, and spare parts.
- You meticulously follow up on repairs, returns, and customer files.
- You coordinate with colleagues from, among others, the warehouse, purchasing, and product management.
- If necessary, you investigate technical problems yourself by assembling and disassembling products.
- You actively contribute to improvements to prevent recurring problems.ProfileWho are we looking for?

- You have technical insight and enjoy finding the root cause of a problem.
- You are communicative, customer-friendly, and solution-oriented.
- You work accurately, organized, and independently.
- You have a hands-on mentality and enjoy rolling up your sleeves.
- You speak and write fluent Dutch, French, and English.
- Experience in customer service, after sales, or a technical role is a great asset, but not a must.
- Experience with assembly, furniture, or interior products is also a plus.
OfferWhat do we offer you?

- A varied role with a good mix of customer contact, administration, and practical work.
- A job with responsibility and room for personal initiative.
- A pleasant working environment within a stable, internationally active family business.
- A collegial team where collaboration and a hands-on mentality are central.
- The possibility to work full-time or 4/5.

Interested?

Then apply via the blue button "SOLLICITEER".
Do you have any further questions? You can email us at [email protected] or call us at 09 380 80 32 (press 2).

How does an application via Adecco proceed?
We will contact you within 48 hours of your application.
After a positive (telephone) intake interview, we will proceed with your candidacy. We will send this to the client, if you agree.
If the client is convinced of your profile, a meeting at the client's premises will follow, and a follow-up interview may take place.
We will keep you informed of all feedback and news we receive.

See you soon? ??





Required skills

Interested in this position?

Create your free account and tailor your CV to match this job.