Industrial Field Service Technician

METTLER TOLEDO is a global leader in precision instruments and services. We are recognized for our innovation and quality in the fields of laboratories, process analysis, industry, product inspection, and retail. Our sales and service network is one of the largest in the sector. Our products are sold in over 140 countries, and we are directly present in approximately 40 countries. For more information, please visit

The Job:Mettler Toledo is seeking an Industrial Field Service Technician to support clients in the Montreal region. As an Industrial Field Service Technician, you will be responsible for troubleshooting and repairing industrial products, executing calibrations and preventive maintenance operations, resolving first-level customer service issues, and completing precise service reports. You may also direct efforts to modernize, upgrade, and convert existing client equipment.
Essential Functions and Responsibilities:

• Diagnose and repair all Mettler Toledo products within the business group.
• Install systems and equipment, calibrate, and perform preventive maintenance tasks as needed.
• Ensure client availability requirements are met and that assigned account preventive maintenance tasks are completed on time.
• Configure the system and perform tests before delivery.
• Provide technical solutions, a consulting role, and application support to clients and the sales team.
• Be responsible for resolving first-level customer complaints and billing issues.
• Ensure vehicle maintenance and upkeep are performed.
• All other assigned tasks.
  
  

Desired Profile:
A two-year college diploma in engineering, mechanics, electronics, instrumentation and/or relevant experience is required.

• A Class 5 driver's permit.
• The ability to lift, transport, and place weights and measurement equipment that can weigh up to 20 kg (calibration equipment may require moving up to 300 kg in 20 kg increments).
• Must be bilingual in French and English (English language requirement due to service to English-speaking clients, the need to communicate with the headquarters, product and technical support (including our supplier partners), the position extending to territories outside Quebec and evaluations and training followed/completed outside Canada).
• Be able to travel within Canada and the United States.
• Be legally authorized to work in Canada.
  
  

Our Offer: A medical, dental, prescription medication, and eye care coverage through SécurIndemnité, starting from the first day of the month after 30 days of employment.

• Additionally, all standard benefits, such as paid holidays, short-term and long-term disability insurance, basic life insurance, travel insurance, employee assistance program, and partner domestic benefits.
• A strong global presence on the market and leadership status in weighing.
• A brand associated with precision, quality, and innovation worldwide.
• Thousands of patents and awards for inventions or innovations.
• A commitment to providing extraordinary service on our cutting-edge equipment.
  
  

Equal Employment Opportunities:We are an employer guaranteeing equal opportunities and value diversity within our company. We consider employment without distinction of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. If you would like to learn more about your rights as a candidate under the employment equality law, please click 1 here. Mettler Toledo strives to make www.mt.com accessible to all users. If you would like to contact us regarding the accessibility of our website or if you need help completing the application process, please contact us at [email protected]. The visible link you provided is: https://www.eeoc.gov/employees-job-applicants.

About Mettler-Toledo:

A Passion for Precision Working at METTLER TOLEDO means making a significant positive impact through innovation.Our instruments are detecting, measuring, and weighing everything from nectar in an ant to asteroids from space. From the infinitely small to the largest of vehicles or airplanes, we are the leaders across our categories. We believe that everyone can make a difference. By joining our team, you can make a major contribution to our Company’s global progress and success. Together, we will lead with exceptional innovative solutions and services for our customers. If you are passionate about precision, accuracy, and quality, come on board and join our One Team!