Technical Writer

Are you looking to advance your career by joining a team of bright, bold professionals who are committed to improving patient care?

Dare to take the leap and realize your full potential with us in an inspiring and dynamic environment that values flexibility, teamwork, learning, and excellence.

What will your days be like at LGI Healthcare Solutions?

As a Technical Writer at LGI Healthcare Solutions, you’ll play a key role in helping healthcare professionals get the most out of our software by creating clear, accurate, and engaging documentation. You’ll collaborate closely with our product teams and use innovative AI tools like ChatGPT to craft content that evolves with each software release—making complex information simple, accessible, and impactful.

Your day to day will consist of supporting our Product teams by writing, reviewing, and translating the technical documentation to support our client’s use of our software. This includes collaborating with the product team to understand the software development process and work within the release cycle to ensure the documentation is updated relative to the software improvements with each release.

How will your contributions be showcased?

• Gathering the information needed to produce user guides, online help, etc.
• Writing product documentation and capturing screenshots in both French and English
• Determine the clearest and most logical way to present information for greatest reader comprehension.
• Meet with subject-matter experts to ensure specialized topics are appropriately addressed.
• Reviewing and editing technical content written by the product teams
• Use AI-powered tools such as ChatGPT to support content creation, editing, and translation — including generating first drafts, simplifying complex information, improving readability, and identifying content gaps.
• Ensure accurate translation of documentation
• Assist in the standardization of terminology used in LGI Healthcare Solutions products.
• Respect and innovate on the methods, policies, and procedures in effect.