Technical Support Specialist - Paid Relocation to Greece

Embark on a new adventure with Patrique Mercier Recruitment JP as a Technical Support Specialist, with a paid relocation to the beautiful country of Greece! In this role, you will provide exceptional technical assistance to customers, addressing their inquiries and resolving issues related to innovative technology products and services. This exciting opportunity allows you to develop your technical skills and work in a collaborative environment while experiencing the rich culture and lifestyle of Greece. If you are enthusiastic about technology and customer service, we invite you to apply!

• Deliver top-notch technical support to customers via phone, email, and chat.
• Troubleshoot and resolve customer inquiries pertaining to products and services effectively.
• Document all customer interactions and technical issues accurately in the CRM system.
• Collaborate with engineering and product teams to escalate and resolve more complex issues.
• Participate in ongoing training to enhance product knowledge and improve support skills.
• Collect customer feedback to suggest improvements for both products and support processes.
• Assist in onboarding and training new team members when necessary.

Requirements

• Fluency in Slovak and English, both written and spoken.
• Strong technical aptitude and effective troubleshooting skills.
• Excellent communication and customer service capabilities.
• Prior experience in technical support or IT is advantageous but not essential.
• Ability to learn new technologies quickly and adapt to evolving processes.
• A collaborative spirit with a strong commitment to helping customers.
• Willingness to relocate to Greece and embrace a new cultural experience.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )