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VELVET COM S.R.L.

1 year ago

Technical Support Specialist for Management Systems

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Company information

Company
VELVET COM S.R.L.
Location
Bacau Romania
Posted
1 year ago
View all jobs at VELVET COM S.R.L.

Job description

Ideal Candidate

We are looking for a Technical Support Specialist for Management Systems to join our team. You will be responsible for installing, maintaining, and servicing sales and management systems. To excel in this role, we need you to be proactive, responsible, and demonstrate attention to detail.

Requirements:
Student or Graduate of an Engineering/ Economics/ Accounting Faculty.
Medium to advanced knowledge of computer usage.
Basic understanding of the sales process (Invoicing/NIR/TVA)Bonus:
Experience working with a sales management program.
Experience installing games on computers/Gaming and discussing on forums. 😊

Job Description

Responsibilities:
Handling and resolving service tickets within a CRM (Customer Relationship Management) program
Installing Management Systems for Retail and HoReCa.
Efficient communication and patience in client relationships.

About the Company

Incorporated in 1994, our company has developed and adapted to market changes, competitors, and customer needs, which have allowed us to become one of the most important firms for Distribution and Service Case Marking in Bacau.
Since 2004, we have started implementing Complete Information Solutions (computer systems, software, fiscal equipment, inventory) for retail and restaurants.

Required skills

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