Technical Support Specialist (f/m/d)

We have revolutionized allergy diagnostics and have been operating successfully in more than 90 countries for over 9 years with our diagnostic products and patented technologies. Our products help clarifying allergies in a single step – for humans and animals alike. Allergies are diagnosed in a highly specific manner so that patients receive help by their specialist in no time. We increase quality of life, enable personalized treatment, advance research and relieve our health system. First point: We are looking for a motivated and experienced Technical Support Specialist (f/m/d) who will support us in providing excellent customer service to our customers worldwide. The ideal candidate should have experience in technical support, preferably in the medical technology sector. You will be responsible for answering customer inquiries via phone, email or chat, troubleshooting issues, and resolving problems in a timely manner. In addition, you will work closely with our internal teams to resolve complex issues and provide feedback on product improvements. The ideal candidate should have excellent communication skills, both written and verbal, as well as the ability to work independently and as part of a team. You should be able to handle multiple tasks simultaneously and prioritize your workload effectively. As a global company, we offer a diverse and dynamic working environment with opportunities for professional growth and development. We are looking forward to receiving your application.