Movate
1 month ago
Technical Support (International Voice) - Night Shift
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Company information
- Company
- Movate
- Location
- India, Tamil Nadu, Tiruvallur, Ambattur India
- Posted
- 1 month ago
Job description
We're Hiring: Technical Support Engineer - International Voice Process
Location: Ambattur, Chennai (Work from Office)
Shift: Night Shift
Weekly Off: Rotational Week Offs
Walk-In Location: Ground Floor, Ambit IT Park, Ambattur Industrial Estate 1st Cross Rd, Sai Nagar, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058
Please note that this role is intended for experienced candidates and is not suitable for freshers.
Eligibility:
• Minimum 6 months of experience in an International Voice Process.
• Technical Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong troubleshooting, analytical, and customer handling skills.
Key Responsibilities:
• Provide technical assistance to international customers.
• Diagnose and resolve technical issues with a focus on first-call resolution.
• Deliver exceptional customer service while ensuring customer satisfaction.
Interested candidates can share their updated resume to [email protected] or 7845138839.
Please avoid sending direct messages on LinkedIn.
About us:
Movate is a leading global digital technology and customer experience (CX) services company that partners with some of the world's most recognized brands to deliver innovative business solutions. With expertise spanning technical support, customer experience management, digital engineering, AI-driven services, and business transformation, Movate empowers organizations to accelerate growth while fostering a culture of innovation, continuous learning, and career development for its employees.
At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.
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Required skills
- customer service
- english
- customer satisfaction
- customer experience
- analytical skills
- troubleshooting
- technical assistance
- night shift
- technical support
- verbal communication
- cx
- business transformation
- digital technology
- digital engineering
- international voice process
- rotational week offs
- work from office
- technical support experience
- customer handling skills
- bpo jobs
- ai-driven services
- chennai jobs
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