Technical Support in Big Tech company in Greece with Paid Relocation

Unlock your potential with Patrique Mercier Recruitment JP as we seek passionate customer service representatives to join a prestigious Big Tech company in Greece! This position offers the exciting opportunity of paid relocation, allowing you to immerse yourself in the Greek culture while leveraging your skills in a dynamic tech environment. In this role, you will serve as the frontline support for customers, addressing inquiries and resolving issues related to a range of cutting-edge technologies. If you are eager to enhance your career with a reputable tech giant while enjoying the Mediterranean lifestyle, we invite you to apply!

• Provide exceptional customer support to clients through various channels, including phone, email, and live chat.
• Efficiently resolve customer inquiries and technical issues, ensuring high satisfaction levels.
• Stay informed about the latest products, services, and updates to offer accurate assistance to customers.
• Document all customer interactions in the company’s CRM system for record-keeping and follow-up.
• Collaborate with team members to identify trends in customer feedback and suggest improvements.
• Participate in training and development programs to continuously enhance your product knowledge and customer service skills.
• Proactively contribute innovative ideas for improving processes and customer engagement.

Requirements

• Fluent in Swedish, both written and spoken; proficiency in English is essential.
• Excellent communication and customer service skills with a friendly and positive attitude.
• Ability to multitask and operate efficiently in a fast-paced environment.
• Strong problem-solving skills and meticulous attention to detail.
• Previous experience in customer service or technical support is highly desirable.
• Familiarity with CRM systems and customer support platforms.
• A willingness to learn, adapt, and embrace living in a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )