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Patrique Mercier Recruitment JP

11 months ago

Slovenian Technical Support Specialist for a Big Tech Company- Paid Relocation to Greece

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Company information

Company
Patrique Mercier Recruitment JP
Location
Schweiz Switzerland
Posted
11 months ago
View all jobs at Patrique Mercier Recruitment JP

Job description

Join Patrique Mercier Recruitment JP as a Slovenian Technical Support Specialist for a renowned Big Tech company and embark on an exciting adventure in Greece! This position offers a fully paid relocation package, allowing you to transition smoothly to a vibrant new life in a beautiful Mediterranean country. In this role, you'll be responsible for providing high-quality technical assistance to Slovenian-speaking customers, helping them navigate various inquiries related to innovative technology products and services. Your tasks will include: • Providing expert-level technical support via phone, email, and chat to Slovenian-speaking customers; • Troubleshooting and resolving complex technical issues in a timely and efficient manner; • Collaborating with internal teams to resolve customer complaints and improve overall customer satisfaction; • Staying up-to-date with the latest technology trends and product developments to provide informed support; • Meeting or exceeding performance targets, including first-call resolution rates, average handle time, and customer satisfaction scores. What We Offer: • Fully paid relocation package to Greece, including flights, accommodation, and other expenses; • Competitive salary and benefits package; • Opportunity to work with a renowned Big Tech company and contribute to the development of innovative technology products and services; • Collaborative and dynamic work environment with a diverse team of professionals; • Professional development opportunities and training programs to enhance your skills and knowledge. Requirements: • Bachelor's degree in Computer Science, Information Technology, or related field; • Minimum 2 years of experience in technical support or a related field; • Excellent communication and problem-solving skills; • Ability to work in a fast-paced environment with multiple priorities; • Proficiency in Slovenian language (written and spoken); • Familiarity with technology products and services, preferably in the Big Tech company's portfolio. If you're looking for an exciting opportunity to relocate to Greece and join a renowned Big Tech company as a Slovenian Technical Support Specialist, apply now!

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