Technical Support for a Big Tech Company - Paid Relocation to Greece

Join Patrique Mercier Recruitment JP as a Technical Support Specialist for a renowned Big Tech company and embark on an exciting adventure in Greece! This position offers a fully paid relocation package, allowing you to transition smoothly to a vibrant new life in a beautiful Mediterranean country. In this role, you'll be responsible for providing high-quality technical assistance to customers, helping them navigate various inquiries related to innovative technology products and services. This is an excellent opportunity to develop your technical skills while working in a supportive and collaborative environment. If you are passionate about technology and customer service, this opportunity awaits you!

• Deliver outstanding technical support to customers via phone, email, and chat.
• Diagnose and troubleshoot technical issues related to the company’s products and services swiftly and effectively.
• Coordinate with engineering teams to escalate and resolve complex technical concerns.
• Maintain accurate records of customer interactions and issues within the CRM system.
• Participate in continuous training to enhance product knowledge and improve your support skills.
• Provide insightful feedback to streamline support processes and enhance customer satisfaction.
• Assist in the onboarding and training of new team members as necessary.

Requirements

• Fluency in Slovenian and English, both written and spoken.
• Strong technical aptitude and problem-solving skills.
• Excellent communication and customer service abilities.
• Previous experience in technical support or IT is beneficial but not required.
• Ability to learn new technologies and processes quickly.
• A team-oriented approach with a passion for helping others.
• Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )