Technical Support for a Big Tech Company - Paid Relocation to Greece

Join Patrique Mercier Recruitment JP as a Technical Support Specialist for a prominent Big Tech Company and take advantage of the incredible opportunity that includes paid relocation to the stunning landscapes of Greece! In this exciting role, you will provide top-tier technical assistance to customers, helping them navigate through various inquiries regarding innovative technology products and services. Experience personal and professional growth in a vibrant work environment while enjoying the Mediterranean lifestyle. If you are passionate about technology and delivering exceptional customer service, we want to hear from you!

• Deliver high-quality technical support to customers through multiple communication channels, including phone, email, and chat.
• Diagnose and resolve technical issues related to the company's range of products and services efficiently.
• Collaborate with engineering teams to escalate and solve complex technical concerns.
• Carefully document customer interactions and technical issues in the CRM system.
• Participate in continuous training to enhance your product knowledge and improve support skills.
• Provide valuable feedback and suggestions to improve support processes and enhance customer satisfaction.
• Assist in onboarding and training new team members as needed.

Requirements

• Fluency in Dutch and English, both written and spoken.
• Strong technical aptitude and problem-solving skills.
• Excellent communication and customer service abilities.
• Prior experience in technical support or IT is a plus but not mandatory.
• Ability to quickly learn new technologies and processes.
• A team-oriented approach with a genuine enthusiasm for helping others.
• Willingness to relocate to Greece and adjust to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )