Technical Support Executive

Full Time 240000.00 - 300000.00

Job description

Company Overview:
Vimerse Infotech Inc is a leading IT Services and IT Consulting company based in Bangalore, India. We provide cutting-edge technology solutions to our clients, helping them achieve their business goals efficiently and effectively.
Role and Responsibilities:
We are seeking a highly skilled and motivated Technical Support Executive to join our team. As a Technical Support Executive, you will be responsible for providing assistance and support to our clients with their technical issues and inquiries. Your main responsibilities will include:

Providing technical assistance to clients via phone, email, and chat
Troubleshooting hardware and software issues
Installing and configuring computer systems and software
Explaining technical terms and concepts to clients in a clear and concise manner
Collaborating with other team members to resolve complex technical issues

Candidate Qualifications:
To be considered for this position, you must meet the following qualifications:

10+3 years Diploma or Any Graduation
Fluency in Hindi and English

Required Skills:

Strong knowledge of computer/laptop hardware
Excellent communication skills
Basic understanding of technical terms

Required skills

communication skills technical assistance technical support computer hardware software issues

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