Technical Support Engineer

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka®, Aiven for PostgreSQL®, Aiven for Clickhouse®, and Aiven for OpenSearch®. to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. The Role: Our support team thrives on tackling complex technical challenges, collaborating with cross-functional teams, and providing top-notch customer service. As a Technical Support Engineer, you will be responsible for resolving technical issues, troubleshooting problems, and developing creative solutions to help our customers succeed. You will work closely with our engineering teams to identify and prioritize new features and improvements, ensuring that our products meet the evolving needs of our customers. This role is perfect for someone who loves solving puzzles, has a passion for technology, and enjoys working in a fast-paced environment.