Technical Support Ai Automation

Job Title: Tech Support Executive – API Automation Job Overview SDC Business Solutions is looking for a motivated and detail-oriented Tech Support Executive for API Automation. The candidate will be responsible for assisting clients with API integrations, troubleshooting technical issues, and ensuring smooth automation workflows. Key Responsibilities Provide technical support for API-based applications and automation systems Monitor and troubleshoot API integration issues Assist clients in configuring and testing API connections Ensure seamless data transfer between APIs Identify and resolve technical issues related to API integrations Collaborate with cross-functional teams to resolve complex technical issues Job Requirements Bachelor's degree in Computer Science, Information Technology or a related field 2+ years of experience in API-based automation systems Strong understanding of API protocols and integration methodologies Excellent communication and problem-solving skills Ability to work independently and as part of a team Familiarity with Agile development methodologies and version control systems (e.g., Git) Experience with API testing tools and frameworks (e.g., Postman, SoapUI) Benefits Competitive salary and benefits package Opportunities for professional growth and development Collaborative and dynamic work environment