diligentcorporation
6 days ago
Technical Solutions Engineer
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Company information
- Company
- diligentcorporation
- Location
- London Germany
- Posted
- 6 days ago
Job description
Position Overview:
As a Technical Solutions Engineer at Diligent, you will play a critical role in supporting complex and enterprise pre-sales engagements by designing, prototyping, and demonstrating tailored GRC solutions. You will partner closely with Sales, Customer Success, Product, and Professional Services to translate sophisticated customer requirements into compelling technical solutions that accelerate deal velocity and drive technical wins.
This role is ideal for someone who enjoys hands-on technical work, customer-facing problem solving, and building prototypes and automations that showcase how modern GRC platforms integrate into enterprise ecosystems.
This role operates on a hybrid model, with 50% office-based work required and is open to candidates based in London.
Regrettably we are unable to provide visa sponsorship, so you must be eligible to work in the UK.
Key Responsibilities
Pre-Sales Technical Execution
- Partner with Sales, and other members of the Solutions team to support mid-market and enterprise GRC opportunities
- Own the technical pre-sales win for assigned deals, including solution validation, design, and risk mitigation
- Design and deliver tailored demos, technical deep dives, and proof-of-concepts (POCs)
Solution Prototyping & Automation
- Build demo prototypes, automation scripts, and integration examples using languages such as Python
- Develop solutions and workflows to demonstrate:
o Data ingestion and transformation
o API-based integrations
o Process automation and orchestration
- Leverage REST APIs to integrate Diligent with third-party enterprise systems
- Expert at using AI and applying it to solution delivery
Technical Storytelling
- Translate complex GRC use cases into clear, value-driven technical narratives
- Prepare demo assets, technical diagrams, and supporting materials for customer engagements
- Confidently present to technical, business, and executive stakeholders
Cross-Functional Collaboration
- Work closely with Product Management to:
o Stay current on new capabilities and roadmap
o Provide structured feedback from customer engagements
- Collaborate with Marketing on webinars, conferences, and thought-leadership initiatives
- Support internal enablement by sharing reusable demo assets and technical patterns
Required Experience/Skills
- 3+ years of experience in a customer-facing technical role within B2B SaaS or enterprise software, such as Pre-Sales Engineering, Technical Consulting, Solutions Architecture, Software Implementation, or Integration
- Strong proficiency in Python, including experience with REST APIs, data handling and transformation, and automation scripts and tooling
- Familiarity with common Python libraries, such as Pandas and Requests.
- Exposure to workflow automation platforms, data pipelines and ETL processes, security tooling, and either audit or compliance tooling
- Experience building demo environments or reusable technical tools
- Experience supporting enterprise or regulated customers
- Comfortable engaging with senior stakeholders and complex buying committees
- Proven ability to balance technical depth with business value articulation
- Curious, proactive, and comfortable operating in fast-moving environments
Preferred Experience/Skills
- Experience working within a Governance, Risk, Compliance, Audit environment
- Experience with GRC platforms, regulated industries, or enterprise data workflows is a strong plus
#LI-SK2
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at -----
Required skills
- sales
- marketing
- education
- skills
- teamwork
- technology
- design
- audit
- compliance
- governance
- accommodation
- ai
- python
- etl processes
- automation
- saas
- innovation
- evaluation
- learning
- product management
- rest apis
- workflows
- culture
- diversity
- large language models
- proactive
- resources
- experimentation
- headquarters
- impact
- creativity
- sustainable
- product
- integration
- pre-sales
- technical consulting
- cross-functional collaboration
- software company
- tooling
- customer success
- enterprise
- opportunities
- conferences
- risk
- b2b saas
- webinars
- data pipelines
- color
- mid-market
- curious
- assistance
- flexible work environment
- prototypes
- uk
- technical solutions
- london
- customer-facing
- curiosity
- clients
- roadmap
- global teams
- accountability
- grc
- hybrid work model
- automation scripts
- understanding
- opportunity
- smart
- pandas
- orchestration
- software implementation
- professional services
- solution validation
- eligibility
- insights
- pocs
- data handling
- pregnancy
- automations
- demos
- enterprise software
- data transformation
- process automation
- risk mitigation
- wellness programs
- passionate
- regulated industries
- gender
- change
- equal opportunity employer
- data ingestion
- senior stakeholders
- visa sponsorship
- legal requirements
- requests
- technical diagrams
- hybrid model
- connections
- solution delivery
- executive stakeholders
- dialogue
- internal processes
- proof-of-concepts
- solutions architecture
- pre-sales engineering
- equitable
- fees
- business needs
- business stakeholders
- united kingdom
- medical condition
- reasonable accommodations
- state laws
- age
- fast-moving environments
- recruitment team
- enterprise customers
- childbirth
- security tooling
- comprehensive health benefits
- api-based integrations
- lead with purpose
- diverse team
- technical depth
- genetic information
- local laws
- arbeitnow
- sense of community
- customer engagements
- global community
- technical stakeholders
- grc platforms
- recruitment agencies
- physical disability
- mental disability
- sexual orientation
- thought-leadership
- employee resource groups
- sex
- race
- marital status
- english speaking jobs
- federal laws
- office hubs
- preferred experience
- office locations
- protected veteran status
- drug free workplace
- hiring decisions
- workflow automation platforms
- people care
- humans
- citizenship status
- know your rights
- diverse global workforce
- gender identity
- technical storytelling
- technical solutions engineer
- eeo policy
- unsolicited resumes
- national origin
- ancestry
- qualified applicants
- gender expression
- military status
- internal enablement
- criminal histories
- civil union status
- diligent one platform
- candidate privacy policy
- demo environments
- unsolicited agency resumes
- global days of service
- meeting free days
- empower leaders
- better place
- in-person engagement
- religious creed
- registered domestic partner
- sex stereotyping
- cancer related
- hiv/aids related
- disabled veterans
- job application procedures
- case-by-case basis
- jobs alias
- diligent employees
- organization location
- technical deep dives
- integration examples
- python proficiency
- regulated customers
- qualified individuals with disabilities
- demo assets
- digital automated tools
- python libraries
- demo prototypes
- required experience
- technical patterns
- enterprise ecosystems
- complex buying committees
- pre-sales technical execution
- solution prototyping
- third-party enterprise systems
- grc use cases
- value-driven technical narratives
- audit tooling
- compliance tooling
- reusable technical tools
- business value articulation
- enterprise data workflows
- ai leader
- agent of positive change
- innovative collaborators
- generous time off policy
- modern governance movement
- greater impact
- creative people
- commuting distance
- work onsite
- us eeoc
- fair and consistent hiring process
- organizing candidate data
- surfacing relevant applications
- coordinating interview scheduling
- summarizing interview notes
- final screening
- specific role requirements
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