Technical Service Engineer – Automation & Systems (m/f/d)

Take technical ownership of customer installations from initial setup through successful operationSupport the implementation and commissioning of sophisticated automated equipment and integrated technology solutionsAct as a technical contact for customers and provide hands-on support when complex issues ariseAnalyse system performance, identify technical root causes and coordinate sustainable solutionsWork across mechanical, electrical and software-related topics in a highly automated environmentCollaborate closely with international engineering and product teams to resolve technical challenges and continuously improve existing solutionsSupport customers in the effective use of installed systems through technical guidance and trainingCoordinate technical requirements between customers, internal specialists and international stakeholdersContribute to integration projects and the implementation of new technologies at customer sitesDocument technical issues, solutions and improvement opportunities in a structured manner Degree in automation, electrical engineering, mechatronics, robotics, software engineering or another relevant technical disciplineProfessional experience in a technical customer-facing position, such as field service, technical support, application engineering, commissioning or systems engineeringStrong understanding of complex automated equipment and the interaction between hardware and softwareConfident troubleshooting skills and a structured, solution-oriented approachExperience with programming, system interfaces or software-based technical environments is advantageousComfortable working independently in an international and fast-moving environmentStrong communication skills and a hands-on mentalityVery good English skills are essentialChinese language skills are highly advantageousWillingness to travel and support customers on site A technically challenging role with a high level of ownershipExposure to advanced automation and integrated technology solutionsInternational collaboration with engineering and product specialistsOpportunity to work closely with customers and directly influence the successful implementation of new technologiesBroad technical responsibility rather than a purely traditional service roleShort communication channels and the opportunity to contribute ideasAttractive development opportunities within a growing international environment With over 15 years of experience in the pharmaceutical and chemical industry as well as in biotechnology and medical engineering, we know the key contacts at companies that are recruiting for challenging jobs with real potential. The current high demand for staff has opened up exciting opportunities for dedicated experts who want to develop professionally and to further their careers. As recruitment specialists with an international network of contacts, we can offer you decisive advantages – completely free of charge. Register with us and reap the benefits of interesting job offers that match your skills and experience.

Responsibilities

Take technical ownership of customer installations from initial setup through successful operationSupport the implementation and commissioning of sophisticated automated equipment and integrated technology solutionsAct as a technical contact for customers and provide hands-on support when complex issues ariseAnalyse system performance, identify technical root causes and coordinate sustainable solutionsWork across mechanical, electrical and software-related topics in a highly automated environmentCollaborate closely with international engineering and product teams to resolve technical challenges and continuously improve existing solutionsSupport customers in the effective use of installed systems through technical guidance and trainingCoordinate technical requirements between customers, internal specialists and international stakeholdersContribute to integration projects and the implementation of new technologies at customer sitesDocument technical issues, solutions and improvement opportunities in a structured manner

Benefits

A technically challenging role with a high level of ownershipExposure to advanced automation and integrated technology solutionsInternational collaboration with engineering and product specialistsOpportunity to work closely with customers and directly influence the successful implementation of new technologiesBroad technical responsibility rather than a purely traditional service roleShort communication channels and the opportunity to contribute ideasAttractive development opportunities within a growing international environment