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Technical Service Coordinator
Job description
Ideal Candidate
If you enjoy keeping technical operations sharp, teams aligned, and customers happy, this might be your next upgrade!
Requirements:
Bachelor's Degree in Computer Science, Information Technology (IT), or related field;
Minimum 3 years of experience in technical service/ technical presales support/ technical partner coordination or similar;
Technical knowledge in the printers field or related;
Advanced knowledge of the English language – written and verbally;
Communication and adaptability competencies;
Demonstrated ability to build relationships and encourage teamwork to help achieve business goals.
Job Description
Developing & Maintaining local Service & support procedure & following policy & guideline;
Building up & managing the network of technical service partners;
Offering support for Sales/Key accounts in technical questions & Trainings & Presentations (2nd level);
Managing local technical service team, including external Helpdesk services, and coordination of presales support;
Preparing custom solutions for key customers;
Supervising all IT-related issues in the office (setup, maintenance);
Supervising the technical translation/documentation and proofreading of the user manual, drivers, or any technical text in the local language;
Offering support for presales activities by participating in trade shows, conferences, and other relevant events.
No: PR/025555
About the Company
Lugera - The People Republic… enthusiastic and different! … always ready to help at the right moment! … punctual and prompt! … hmm, almost forgot: provider of integrated HR services with a smile!…
This is, in a few words, the Lugera team in Romania. For more details, we await you on our site (www.lugera.ro) or at our offices in the country.
We thank you for your trust :)
You can find us in Bucharest at Strada Vulturilor 98, Grawe building, floors P,1,2,3,4, sector 3.
E-mail: [email protected]
Phone: +40 (0) 21 3187120, 0800 0800 70.
By registering your CV, you agree that the Lugera Group of Companies will process your personal data for recruitment purposes. According to applicable legislation, you have the right to request access to your personal data, rectification, restriction, erasure, and portability, as well as the right to object to processing, and the right to withdraw consent (if processing is based on this basis), by sending a request to [email protected]. Details about the processing of your data by the Lugera Group of Companies can be found on www.lugera.ro.
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Company information
- Company
- LUGERA & MAKLER SRL
- Location
-
Bucuresti
Romania - Posted
- 5 months ago
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