Technical Operations Lead – FOIA Operations

Job Title: Technical Operations Lead – FOIA Operations Company: SSB Media Location: Work From Office – Gurgaon Salary: ₹25000- 50000 (plus performance-based incentives) Experience Required: 2–4 years in technical operations, project coordination, or digital content acquisition Industry: Digital Media / Content Research & Acquisition About the Role We are seeking a Tech Ops Lead to head the operational, technical, and coordination processes of our FOIA (Freedom of Information Act) data acquisitions. This role will be responsible for ensuring seamless integration with our existing systems, developing and implementing process improvements, and providing technical support to the team. Key Responsibilities: • Oversee the day-to-day operations of FOIA data acquisitions, including data processing, quality control, and reporting. • Collaborate with cross-functional teams to develop and implement process improvements, ensuring compliance with industry standards and best practices. • Provide technical guidance and support to the team, ensuring that all systems are functioning optimally. • Develop and maintain relationships with stakeholders, including internal teams, external partners, and vendors. • Stay up-to-date with industry trends, emerging technologies, and regulatory changes, applying this knowledge to improve processes and operations. Requirements: • Bachelor's degree in Computer Science, Information Technology, or a related field. • 2–4 years of experience in technical operations, project coordination, or digital content acquisition. • Strong understanding of FOIA regulations and industry best practices. • Excellent communication, problem-solving, and analytical skills. • Ability to work independently and as part of a team. • Strong attention to detail and organizational skills. Benefits: • Competitive salary range ₹25000- 50000 (plus performance-based incentives). • Opportunity to work with a dynamic and innovative company in the digital media space. • Collaborative and supportive work environment. • Professional development opportunities, including training and mentorship programs.