Technical Advisor - Remote In Greece - 1733 Euro Per Month

Join Mercier Consultancy MD as a Technical Advisor and embark on a rewarding career working remotely from Greece, offering a competitive salary of 1733 Euro per month. This position is perfect for tech-savvy individuals who are eager to assist customers with their technical inquiries and support their use of our products. You will play a crucial role in ensuring customer satisfaction through effective troubleshooting and solutions.

• Provide high-quality technical support to clients via phone, email, and chat.
• Diagnose, troubleshoot, and resolve technical issues effectively to enhance customer experience.
• Guide customers through detailed solutions, ensuring they understand the processes involved.
• Document customer interactions and maintain a record of issues and resolutions in the CRM system.
• Collaborate with internal teams to escalate and resolve complex technical problems.
• Stay up-to-date with product knowledge and industry trends to provide accurate and relevant support.

Requirements

• Fluency in Dutch (both written and spoken) is essential; knowledge of English is a plus.
• Previous experience in technical support or customer service is preferred.
• Strong problem-solving skills and the ability to analyze technical issues.
• Excellent communication abilities, with a knack for breaking down complex information.
• Familiarity with CRM software and technical support platforms is advantageous.
• Self-motivated and able to work efficiently in a remote environment.
• A passion for technology and a commitment to providing exceptional customer service.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Relocation Package
3. 2 Extra Salaries Per Year
4. Fully Paid Training
5. Health Insurance
6. And Much More...