prettyTELCO GmbH
2 days ago
Technical Account Manager (m/f/d) B2B MCPTT / Mobile Communications
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Company information
- Company
- prettyTELCO GmbH
- Location
- Cologne Germany
- Posted
- 2 days ago
Job description
What sets prettyTELCO apart from other recruitment agencies is our focus on placing people who are not only technically qualified but also a perfect human fit for the company.
We operate nationwide within the telecommunications industry and place great importance on a personal approach. We take the time to get to know both companies and candidates to precisely understand their wishes and requirements. Because for us, the person is at the center – no one is just a number to us!
Responsibilities
You will holistically advise and support our business customers with all technical challenges in the area of crisis-proof voice communication within MCPTT and mobile communications.
You will be the first technical point of contact and manage customer projects from presales consulting, through technical onboarding and piloting, to stable commissioning and expansion.
You will support sales in presales through technical advice, conceptual design, and customer presentations.
You will handle technical inquiries from your customers and undertake structured fault analysis and sustainable problem-solving in testing and in ongoing operation.
You will work closely with sales, customer service, product management, and technical departments.
You will structurally incorporate customer requirements into the further development of products and services.
Qualifications
You have in-depth experience in the field of Mission Critical Push to Talk (MCPTT).
You have very good knowledge of modern mobile communication technologies and end-to-end applications.
You have a good understanding of critical operational and emergency communication.
You have experience in consulting complex technical ICT solutions in the B2B environment.
You are characterized by an analytical, structured, and solution-oriented approach to work.
You have excellent communication and presentation skills.
You have experience in project management and work confidently in project-oriented structures.
You have very good German skills and good English skills, both written and spoken.
You have a completed university degree or vocational training, e.g., in electrical engineering, telecommunications engineering, or information technology, or a comparable qualification, as well as several years of relevant professional experience.
Benefits
Permanent employment contract
Attractive compensation package, including a monthly tax- and social security-free travel allowance of €50.00
Company pension scheme with a 20% employer contribution
Individual further training opportunities and regular training sessions
Collegial environment, short decision-making processes, and open communication
Varied range of tasks and independent work
Flexible working hours and possibility of mobile working
Modern office with height-adjustable desks, air conditioning, barrier-free rooms
First-class supra-regional and regional transport links, as well as free employee parking spaces (including paid e-charging stations from a third-party provider)
Technical equipment (laptop, docking station, monitor, mobile phone)
We look forward to hearing from you and receiving your application!
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Required skills
- customer service
- telecommunications
- english
- german
- product development
- consulting
- project management
- communication skills
- problem solving
- further training
- information technology
- presales
- independent work
- testing
- product management
- commissioning
- flexible working hours
- electrical engineering
- presentation skills
- structured
- b2b
- sales support
- vocational training
- permanent contract
- laptop
- presentations
- analytical
- training sessions
- solution-oriented
- university degree
- mobile technologies
- technical account manager
- fault analysis
- air conditioning
- technical equipment
- mobile phone
- travel allowance
- modern office
- mobile communications
- company pension
- service development
- monitor
- compensation package
- pilot
- open communication
- employer contribution
- collegial environment
- employee parking
- technical inquiries
- ict solutions
- mobile working
- arbeitnow
- height-adjustable desks
- telecommunications engineering
- emergency communication
- short decision-making processes
- ongoing operation
- conceptual design
- transport links
- mcptt
- barrier-free rooms
- technical onboarding
- docking station
- mission critical push to talk
- e-charging stations
- voice communication
- end-to-end applications
- project structures
- critical operational communication
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