Technical Account Manager (m/f/d) B2B MCPTT / Mobile Communications

What sets prettyTELCO apart from other recruitment agencies is our focus on placing people who are not only technically qualified but also a perfect human fit for the company.

We operate nationwide within the telecommunications industry and place great importance on a personal approach. We take the time to get to know both companies and candidates to precisely understand their wishes and requirements. Because for us, the person is at the center – no one is just a number to us!

Responsibilities

• You will holistically advise and support our business customers with all technical challenges in the area of crisis-proof voice communication in the MCPTT and mobile communications environment.

• You will be the first technical point of contact and manage customer projects from presales consulting through technical onboarding and piloting to stable commissioning and expansion.

• You will support sales in presales through technical consultation, conception, and presentations to the customer.

• You will handle technical queries from your customers and take responsibility for structured error analysis and sustainable problem-solving in testing and ongoing operations.

• You will work closely with sales, customer service, product management, and technical departments.

• You will integrate customer requirements into the further development of products and services in a structured manner.

Qualifications

• You have extensive experience in Mission Critical Push to Talk (MCPTT).

• You bring very good knowledge of modern mobile communication technologies and end-to-end applications.

• You have a good understanding of critical operational and emergency communication.

• You have experience in consulting complex technical ICT solutions in the B2B environment.

• You are characterized by an analytical, structured, and solution-oriented approach to work.

• You possess excellent communication and presentation skills.

• You have experience in project management and work confidently in project-oriented structures.

• You have very good German skills as well as good English skills, both spoken and written.

• You have a completed degree or a completed vocational training, e.g., in the field of electrical engineering, telecommunications engineering, or information technology, or a comparable qualification, as well as several years of relevant professional experience.

Benefits

• Permanent employment contract

• Attractive remuneration package, including a monthly tax- and social security-free travel cost subsidy of €50.00

• Company pension scheme with a 20% employer contribution

• Individual further training opportunities and regular training

• Collegial environment, short decision-making processes, and open communication

• Varied range of tasks and independent work

• Flexible working hours and option for mobile working

• Modern office with height-adjustable desks, air conditioning, accessible premises

• First-class supra-regional and regional transport links as well as free employee parking spaces (including paid e-charging stations from a third-party provider)

• Technical equipment (notebook, docking station, monitor, mobile phone)

We look forward to hearing from you and receiving your application!

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