Technical Account Manager B2B MCPTT / Mobilfunk (m/w/d)

We are looking for an experienced developer who stands out from other recruitment agencies by focusing on the placement of people who are not only professionally qualified but also perfectly humanly fitting into the company. 🤝🏻

We operate nationwide within the telecommunications industry and place great value on a personal approach. We take the time to get to know both companies and candidates, in order to understand their wishes and requirements exactly. Because at our company, people are at the center – nobody is just a number here! 🚀

Aufgaben

• You advise and support our business customers comprehensively on all technical challenges in the context of crisis-proof language communication in the MCPTT and Mobilfunk environment.
• You are the first point of contact for technical issues and manage customer projects from presales consulting to technical onboarding, pilot testing, and stable operation and expansion.
• You support sales through technical consulting, concept development, and presentations at the customer's site.
• You address technical questions from your customers and take over structured error analysis and sustainable problem-solving in testing and ongoing operation.
• You work closely with sales, customer service, product management, and technical departments.
• You bring customer requirements into the further development of products and services in a structured manner.

Qualifikation

• You have fundamental experience in the area of Mission Critical Push to Talk (MCPTT).
• You bring very good knowledge of modern mobile phone technologies as well as end-to-end applications.
• You have a good understanding of critical operations and emergency communication.
• You have experience in advising complex technical IT solutions in the B2B environment.
• You are characterized by an analytical, structured, and solution-oriented working style.
• You possess excellent communication and presentation skills.
• You bring experience in project management and work safely in project-oriented structures.
• You have very good German language skills as well as good English language skills in writing and speaking.
• You hold a completed degree or completed vocational training, e.g. in the field of electrical engineering, telecommunications, or information technology, or equivalent qualification, as well as several years of relevant professional experience.

Benefits

• Unlimited employment contract
• Attractive remuneration package, including monthly tax-free and SV-free travel expenses allowance of €50.00
• Pension plan with 20% employer contribution
• Individual opportunities for further education and regular training sessions
• Collegial work environment, short decision-making paths, and open communication
• Variety of tasks and self-responsible work
• Flexible working hours and possibility of mobile working
• Modern office with height-adjustable desks, air conditioning, barrier-free rooms
• Excellent regional and local transportation connections as well as free employee parking spaces (including cost-based E-charging stations from a third-party provider)
• Technical equipment (laptop, docking station, monitor, mobile phone)

We look forward to you and your application! 🤩

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