Technical Account Manager B2B M2M Mobile Communications (m/f/d)

What sets prettyTELCO apart from other recruitment agencies is our focus on placing people who are not only professionally qualified but also a perfect cultural fit for the company. 🤝🏻

We operate nationwide within the telecommunications industry and place great importance on a personal approach. We take the time to get to know both companies and candidates to precisely understand their wishes and requirements. Because for us, the person is at the center – no one is just a number to us! 🚀

Responsibilities

• You will holistically advise and support our business clients with all technical challenges in the area of crisis-proof M2M communication, including Smart Grid and Smart Metering.
• You will be the first point of technical contact and manage customer projects from presales consulting through technical onboarding and piloting to stable commissioning and expansion.
• You will support sales in presales through technical consulting, conceptual design, and presentations to the client.
• You will handle technical queries from your clients and undertake structured error analysis as well as sustainable problem-solving in testing and during ongoing operation.
• You will work closely with sales, customer service, product management, and technical departments.
• You will systematically incorporate customer requirements into the further development of products and services.

Qualifications

• You have sound knowledge in the end-to-end application of IT and mobile communication technologies for Machine-to-Machine communication (M2M).
• You have experience, particularly in the areas of Smart Grid and Smart Metering.
• You have experience in consulting complex IT and communication solutions in the B2B environment.
• You possess very good knowledge of modern mobile communication technologies as well as secure IT communication channels.
• You have experience in IP management as well as with secure connections, e.g., via fiber-optic networks, APN structures, and API gateways.
• You work analytically, structurally, and solution-oriented, and possess high initiative.
• You have strong communication and presentation skills.
• You have sound experience in project management and work confidently in project-oriented structures.
• You have very good German language skills as well as good English language skills, both written and spoken.
• You have a completed degree or a completed vocational training, e.g., in the field of electrical, telecommunications, or information technology, or a comparable qualification, as well as several years of relevant professional experience.

Benefits

• Permanent employment contract
• Attractive remuneration package, incl. a monthly tax and social security-free travel cost allowance of €50.00
• Company pension scheme with a 20% employer contribution
• Individual further training opportunities and regular training sessions
• Collegial environment, short decision-making paths, and open communication
• Varied range of tasks and independent work
• Flexible working hours and possibility of mobile working
• Modern office with height-adjustable desks, air conditioning, accessible facilities
• First-class supra-regional and regional transport connections as well as free employee parking spaces (including paid e-charging stations from a third-party provider)
• Technical equipment (notebook, docking station, monitor, mobile phone)

We look forward to hearing from you and receiving your application! 🤩

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