Technical Account Manager B2B M2M Mobile Communications (m/f/d)

What sets prettyTELCO apart from other recruitment agencies is our focus on placing people who are not only professionally qualified but also a perfect human fit for the company. 🤝🏻

We operate nationwide within the telecommunications industry and place great importance on a personal approach. We take the time to get to know both companies and candidates to fully understand their wishes and requirements. Because for us, people are at the center – no one is just a number to us! 🚀

Responsibilities

• You will holistically advise and support our business customers with all technical challenges in the area of crisis-proof M2M communication, including Smart Grid and Smart Metering.
• You will be the first point of technical contact and manage customer projects from presales consulting, technical onboarding, and piloting through to stable commissioning and expansion.
• You will support sales in presales through technical consulting, conceptual design, and customer presentations.
• You will handle technical inquiries from your customers and take responsibility for structured error analysis and sustainable problem-solving during testing and in ongoing operations.
• You will work closely with sales, customer service, product management, and technical specialist departments.
• You will incorporate customer requirements into the further development of products and services in a structured manner.

Qualifications

• You have sound knowledge in the end-to-end application of IT and mobile communication technologies for Machine-to-Machine communication (M2M).
• You have experience, particularly in the areas of Smart Grid and Smart Metering.
• You have experience in consulting complex ICT solutions in the B2B environment.
• You possess very good knowledge of modern mobile communication technologies and secure IT communication channels.
• You have experience in IP management as well as in secure connections, e.g., via fiber optic networks, APN structures, and API gateways.
• You work analytically, structurally, and solution-oriented, and demonstrate a high degree of initiative.
• You possess outstanding communication and presentation skills.
• You have sound experience in project management and work confidently in project-oriented structures.
• You have very good German language skills and good English language skills, both written and spoken.
• You hold a completed university degree or completed vocational training, e.g., in electrical engineering, telecommunications, or information technology, or a comparable qualification, as well as several years of relevant professional experience.

Benefits

• Permanent employment contract
• Attractive compensation package, including a monthly tax- and social security-free travel cost subsidy of €50.00
• Company pension plan with a 20% employer contribution
• Individual further training opportunities and regular training sessions
• Collegial environment, short decision-making processes, and open communication
• Diverse range of tasks and independent work
• Flexible working hours and possibility of mobile working
• Modern office with height-adjustable desks, air conditioning, accessible rooms
• Excellent supra-regional and regional transport connections as well as free employee parking spaces (including paid e-charging stations from a third-party provider)
• Technical equipment (notebook, docking station, monitor, mobile phone)

We look forward to hearing from you and receiving your application! 🤩

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