Tech Support Specialist in Greece with Full Paid Relocation

Patrique Mercier Recruitment JP is excited to announce an opening for a Tech Support Specialist in beautiful Greece! This position provides a fantastic opportunity to work with cutting-edge technology while delivering top-tier support to clients. We offer a full paid relocation package, ensuring a smooth transition to your new role and residence. If you are passionate about technology and customer service, this is your chance to thrive in a dynamic environment!

• Deliver exceptional technical support to customers via phone, email, and chat.
• Efficiently troubleshoot issues and guide customers through effective solutions.
• Keep up-to-date with the latest tech developments in the product line to provide accurate assistance.
• Document customer interactions and feedback in the company's tracking system.
• Work alongside other departments to resolve customer issues and enhance service quality.
• Participate in training and development sessions to improve service delivery.
• Contribute to team initiatives aimed at improving overall customer experience.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Strong communication and interpersonal skills, with a customer-focused mindset.
• Experience in technical support or customer service is advantageous.
• Exceptional problem-solving skills and the ability to remain calm under pressure.
• Empathy and dedication to providing an excellent customer experience.
• Willingness to relocate to Greece and adapt to a new environment.
• An interest in technology and a desire to help customers maximize their products.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )