Team Lead Emergency Services (m/f/d)

Yes, sometimes actions are more important than words. You can do both: intervene decisively and make decisions when the situation requires it, but also communicate clearly and calmly what it's all about. Come and join our team! We are looking for dedicated, responsible people who support our customers with advice and action. What you get: a job with prospects in a collegial environment that values helpfulness and in which it is a joy to grow with new challenges.

Location: Hamburg
Start Date: as soon as possible
Employment Type: Part-time
Hours: 30-35 hours/week
Duration: indefinite
Job ID: J000034651

We are a large aid organization headquartered in Berlin. Our tasks include, among others, rescue and medical services, care services, disaster control, social services, and working with children and young people. Further information on entry opportunities, prospects, and how we work: johanniter.de/karriere

• Participation in the organization and coordination of the emergency call service
• Planning and supervision of the onboarding of new employees, as well as participation in shift planning in coordination with the responsible department head
• Processing and execution of emergency call operations, including professional operational documentation
• Representation of the Head of Emergency Services and performance of tasks arising during their absence
• Management and coordination of material inventory, as well as organization of the material warehouse
• Processing of administrative tasks, especially creation, maintenance, and preparation of statistics and evaluations
• Complaint management processing

• Experience in operational service and shift planning
• Initial experience in leading and coordinating employees
• Driver's license class B
• Training as a medical assistant (m/f/d) or willingness to complete it
• Good organizational skills and a structured way of working
• Resilience and a confident demeanor during emergency call operations
• Independent work style, as well as good communication and teamwork skills

• 13th month's salary
• 30 vacation days for a 5-day week
• Recognition of previous service
• attractive remuneration
• company pension plan
• company car for completing tours
• further training and professional development
• possibility of salary conversion
• personal allowance for each child upon presentation of child benefit entitlement
• remuneration increase based on length of service
• surcharges for work on Sundays and public holidays

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