Avedo - Eine Marke der Ströer X GmbH
1 month ago
Team Leader Customer Service (m/f/d)
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Company information
- Company
- Avedo - Eine Marke der Ströer X GmbH
- Location
- Schutterwald Germany
- Posted
- 1 month ago
Job description
For our location Avedo Schutterwald we are looking for you as a Team Leader (m/f/d) in full-time.
Your Benefits
Secure job and permanent full-time employment (40h)
Professional onboarding and coaching for your personal development
Open communication and regular feedback
At Avedo, you're well off: Discounts for online shops and travel portals, company events, foosball table, snack vending machine, among others
Free parking
Your Responsibilities
Leading a team in accordance with qualitative and quantitative project specifications
Conducting regular employee appraisals on general, professional, and disciplinary matters
Organization and execution of regular team meetings
Monitoring, screening, and coaching of employees*
Constructive participation and optimization in the project
Increasing productivity and profitability
Your Profile
Completed technical or commercial vocational training
Several years of professional experience in a call center
Ideally, initial leadership experience
Confident use of PC applications (e.g., MS Office)
High level of judgment and assertiveness
Performance- and sales-oriented as well as independent way of working
High level of loyalty, discretion, reliability, and initiative
Are you looking for a new job? Then Avedo Schutterwald is your new employer! We are specialists in dialog marketing and, with our over 40 call centers in Germany and Europe, we manage direct contact between companies and customers. Have we sparked your interest? Then we should definitely get to know each other. We look forward to receiving your online application.
All designations apply to all genders.
Required skills
- customer service
- initiative
- assertiveness
- full-time
- ms office
- monitoring
- discretion
- reliability
- leadership experience
- team leader
- independent work
- feedback
- onboarding
- coaching
- vocational training
- profitability
- call center
- productivity
- loyalty
- screening
- team meetings
- dialog marketing
- employee appraisals
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