Teamlead Sales im Online Marketing (m/w/d) in Berlin

We are looking for someone who develops customer relationships, not just manages them.

Online marketing is changing fundamentally. AI changes how customers make decisions, how visibility arises, and what agencies need to do. This makes consulting more challenging, but also more relevant.

We are seeking someone who leads the Partner & Portfolio Management Team and creates an environment where customer contact is understood as the core of the work, not just an appendix.

Aufgaben

What you will do here

• You lead the Partner & Portfolio Management Team and create an environment where customer contact is understood as the core of the work, not just an appendix.
• You personally manage strategic customers, conduct dialogues at decision-maker level, and develop relationships further in the long term.
• You identify growth potential in the existing customer portfolio and translate it into concrete offers, together with your team and the relevant departments.
• You steer acquisition processes and support your team in presentations and pitches, even on C-level.
• You actively use AI in consulting and communication, recognize how customer needs change due to AI, and make this part of your positioning towards customers.
• You are the direct interface to management and drive the further development of sales processes, methods, and CRM structures forward, and you are closely involved with our Inhouse Marketing.

How we work

• We think channels together and not in silos.
• Ai is a fixed part of our work, but not a self-goal.
• We have no elbow culture. If you can't do something, help each other to learn it.
• We make decisions together and transparently.

What the job looks like in detail

• You lead a team of inbound-oriented account managers and develop it further professionally.
• You are regularly in direct exchange with customers at decision-maker level.
• You prioritize independently and represent your views against management and externally.
• We don't have cold acquisition here. You work with incoming inquiries and build on existing customer relationships.

Qualification

• Multiple years of experience in a comparable position, ideally in sales or account management from service providers in the agency or marketing environment.
• You want to lead customer relationships, not just manage them. You understand business models, discuss on eye level, and create long-term values instead of chasing individual deals.
• You have self-assured appearance even before C-level audiences and the ability to bring your team up to the same level.
• Ai finds you exciting, not threatening. You see how it changes consulting, communication, and customer expectations, and want to actively use it, rather than waiting.
• You have experience with CRM tools (e.g. HubSpot, Pipedrive or Salesforce) and structured work even with multiple projects and customers parallel.
• You have German language skills at the C1 level.

In short: You lead a team that doesn't just manage customer relationships, but really advises them.

You don't meet every criterion? No problem. If you think the position fits you, we look forward to your application.

Benefits

• Eigenverantwortliche Teamleitung with design space
• A team that is strong in terms of content and exchange at eye level
• Persönliche and professional development, including internal and external further education
• Ergonomic workspaces with electrically height-adjustable standing desks and excellent technical equipment in the office as well as in home office
• Flat hierarchies and inclusion in decisions
• A balanced work-life balance
• Flexible working hours (core working hours 10:00 am - 3:00 pm) and home office possibility
• Paid overtime, if it occurs at all
• An open-ended employment contract in full-time or part-time (between 30 and 40 hours) and transparent salary structure

About two months after onboarding, you can mostly work remotely, with at least five days per month in the office.

We look forward to your CV or your impressive Xing or LinkedIn profile including salary expectations.

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