Teamlead Operations (w/m/d)

Do you feel like leading a team is not enough, and you want to actively shape real performance, cohesion and growth? Then you're in the right place 🚀

Your Mission

As Teamlead Operations, you take over the professional and disciplinary leadership of your team and ensure excellent operational performance as well as sustainable customer development. Your goal: to build and develop a high-performing, motivated team that delights customers and achieves above-average results together.

Your Daily Business

• Leadership, coaching and development of your team through regular 1:1s and individual development plans

• Ensuring the achievement of team and company goals (e.g. revenue, performance, processes)

• Coordination, prioritization and efficient delegation of tasks within the team

• Responsibility for excellent customer service along the entire customer lifecycle (onboarding, performance, crisis management)

• Promoting a motivating, productive working atmosphere with strong team cohesion

• Ensuring compliance with standards, processes and quality requirements

• Close collaboration with internal interfaces such as Sales, HR and management, and contributing to the further development of the organization

What Makes You Stand Out

• Several years of experience in leading teams, ideally in an operations or agency environment

• Ability to purposefully develop employees and build high-performing teams

• Structured, solution-oriented and self-driven way of working

• High sense of responsibility for team and customer success

• Strong communication skills and confident presence toward various stakeholders

• Fluent German and good English skills, both written and spoken, for successful communication with colleagues and customers

Look Forward To

• Safe harbor: Permanent contract in an innovative company

• Flexibility: Home office option, flexible working hours and exciting projects

• #Knowledge sharers: Inhouse Academy with Amazon Ads refresher at the start

• Development: Growth Journey, training budget, 360° feedback and an error culture in which learning matters more than standing still

• Team spirit: Appreciation, flat hierarchies and genuine togetherness

• Family-friendly: Parent-child office and the option to work part-time

• Great with animals: Bring your dog along to our central office

• Healthy and fit: Coaching, mental health offerings, regular health weeks and Urban Sports discounts

• On track: Subsidy toward the Deutschlandticket and a job bike

• Shared experiences: Regular team events, company celebrations and free snacks & drinks

About Us

We at AMZELL are part of the Smarketer Group – THE network for specialized agencies in online marketing. With data-driven advertising and creative optimization, we increase visibility and performance on Amazon. We are a team that enjoys success and supports one another.

At our company, talent, motivation and personality count – regardless of gender, origin, religion, sexual orientation, disability or age. Diversity makes us stronger and more successful as a team. Our culture is built on focus, partnership and a performance mindset: we work concentrated on our goals, pull together as a team and celebrate success when we achieve strong results together. With us, you should not only work, but truly feel comfortable. 🚀

Find more English Speaking Jobs in Germany on Arbeitnow