Teamlead IT Support (m/w/d)

Key Responsibilities

• Lead and support a team of IT technicians and support staff.
• Coordinate and oversee daily IT operations, ensuring high availability of systems.
• Manage and improve POS systems, order management platforms, reservation tools, and digital payment solutions specific to the restaurant business.
• Act as the liaison between IT and restaurant operations to ensure smooth technology integration.
• Identify process improvement opportunities and lead implementation.
• Oversee IT support requests and ensure timely resolutions.
• Develop and maintain documentation for systems, processes, and procedures.
• Assist in the rollout of new software or hardware across multiple restaurant locations if needed.
• Ensure network security, data integrity, and compliance with privacy regulations.
• Provide on-site support in Wilrijk, with possible visits to other branches if applicable. Requirements
• Competitive salary and benefits.
• Opportunity to influence and shape IT infrastructure in a modernizing sector.
• Room for growth and leadership development.