Teamlead IT Support (m/w/d)

Key Responsibilities

• Lead and support a team of IT technicians and support staff.

• Coordinate and oversee daily IT operations, ensuring high availability of systems.

• Manage and improve POS systems, order management platforms, reservation tools, and digital payment solutions specific to the restaurant business.

• Act as the liaison between IT and restaurant operations to ensure smooth technology integration.

• Identify process improvement opportunities and lead implementation.

• Oversee IT support requests and ensure timely resolutions.

• Develop and maintain documentation for systems, processes, and procedures.

• Assist in the rollout of new software or hardware across multiple restaurant locations if needed.

• Ensure network security, data integrity, and compliance with privacy regulations.

• Provide on-site support in Wilrijk, with possible visits to other branches if applicable. Requirements

• Competitive salary and benefits.

• Opportunity to influence and shape IT infrastructure in a modernizing sector.

• Room for growth and leadership development.